Damaged, leaking or wrong items
If you receive a product that is damaged, leaking, expired or not what you ordered, contact us within 48 hours of delivery with your Order ID and photos of the product and packaging. We will arrange a free replacement or a full refund.
Non-returnable items
As our products are food items, opened or used products cannot be returned unless they are defective.
Cancellations
You can request cancellation of an order before it is dispatched. Once dispatched, the order cannot be cancelled.
Refund timelines
Approved refunds are processed to your original payment method. Depending on your bank, the amount usually reflects within 5–7 working days.
How to reach us
Write to us at info@themagadh.com or message us on WhatsApp.
Last updated on 05 October 2026